November 26, 2022

Congress to Hold Special Hearing Over Ticketmaster Scandal

The Taylor Swift live performance ticket scandal has attracted a lot backlash that Congress is now holding a particular listening to to tackle the Ticketmaster fallout.

On Tuesday, Senators Amy Klobuchar and Mike Lee introduced that the U.S. Senate antitrust panel would have a gathering to look at proof and the shortage of competitors within the trade. Moreover, Rep. Alexandria Ocasio-Cortez needs Reside Nation, the guardian firm of Ticketmaster, to be break up up. This comes after Taylor Swift followers underwent hours of ready on November fifteenth to buy tickets for her forthcoming tour. Many followers had been met with errors and even costs for tickets they’d by no means secured.

Ticketmaster was overwhelmed with demand for the tickets, which marked Swift’s first tour in 5 years. Presale codes had been despatched to 1.5 million folks, however 14 million swarmed the location to buy tickets. The corporate additionally reported a “staggering number” of bots that attempted to make purchases. In some circumstances, shoppers had been in a position to get to the cart solely to have their tickets disappear. Others didn’t get that far, having the location crash on the seat choice display.

In a letter to Ticketmaster despatched final week, Klobuchar expressed doubts about whether or not the company was doing every little thing potential to give clients the very best expertise when buying occasion tickets. Swift’s group additionally launched a press release confirming that they had been assured Ticketmaster may deal with the anticipated demand. In accordance to Klobuchar, the incident confirmed Ticketmaster was unprepared, however since they management many of the occasion gross sales trade, there hasn’t been a lot retribution till now.

“The high fees, site disruptions, and cancellations that customers experienced shows how Ticketmaster’s dominant market position means the company does not face any pressure to continually innovate and improve,” Klobuchar said.

The date and listing of witnesses haven’t but been introduced for the listening to.